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The person in the photos is the person you’re talking to.

Ember requires a photo and identity check on every single profile before it can appear. Not an optional badge — a gate everyone passes.

The problem verification actually solves

Romance scams have become one of the most costly categories of consumer fraud in the United States, running into the billions annually by the FTC’s own reporting. The mechanics are always roughly the same: stolen photographs, a fabricated identity, a large number of conversations run in parallel, and an account that’s disposable the moment it gets reported.

Every part of that depends on being able to create accounts freely and anonymously. Optional verification does nothing about it, because the accounts running the scam are precisely the ones that decline to verify. Making it mandatory is the whole intervention.

How it works on Ember

  • A live photo check matched against your profile photos — this is what defeats the use of someone else's pictures.
  • An identity check, so a removed account can't immediately be recreated.
  • Unverified profiles are never shown to anyone. There is no unverified tier of the app.
  • Your verification data stays with Ember. Other users see a badge, not documents.
  • Reporting and blocking are immediate, and verification makes ban evasion genuinely hard.

What we won’t claim

Verification confirms that the person in the photos is the person holding the account. It doesn’t confirm that they’re honest about their job, their relationship status, or their intentions. No system does that, and any app implying otherwise is selling reassurance rather than protection.

The ordinary advice still stands, and it’s worth repeating because scams exploit exactly these gaps: never send money to someone you haven’t met, be wary of anyone who avoids video calls or meeting in person, and treat urgency about money as the warning sign it almost always is.

Common questions

Is Ember available in the US?

Ember opens in Bengaluru first, with other markets including the US following shortly after. Join the waitlist now and you'll be notified the moment it's live in your area.

How does Ember prevent romance scams?

Every account must pass a photo and identity check before it can appear to anyone. Romance scams depend on operating at volume behind stolen photos and disposable accounts — mandatory verification makes both of those expensive and traceable.

Is my ID shared with other users?

No. Verification is between you and Ember. Other people see a verified badge on your profile — never your documents or the details you submitted.

What does Ember cost in the US?

Matching, chat and filters are free forever. Premium is optional and priced in US dollars, and everyone joining from the waitlist gets 3 months of Premium free.

Join the Ember waitlist

Free to join, and everyone on the waitlist gets 3 months of Ember Premium free when we open in their city.

Join the waitlist →